Question 1

I have a disability, how do I book a ticket?

Accepted Answer

Disabled supporters who are in receipt of a Middle to Higher rate of DLA and/or receipt of enhanced PIP should contact the Box Office on 0333 005 8521 to purchase specific seats for matches, with a complimentary personal assistant’s ticket. Alternatively, supporters can purchase the appropriate ticket online (Adult, Senior, Young Person, or Under 18) and then email accessibility@brentfordfc.com.(mailto:accessibility@brentfordfc.com) The Box Office will then add the complimentary personal assistant ticket and, if necessary, arrange for a seat move. Please note that if a seat move is required to accommodate the personal assistant, we cannot guarantee it will be near your original selection

Question 2

Is the Gtech Community Stadium accessible?

Accepted Answer

Gtech Community Stadium is fully compliant with the Accessible Stadia Guide and exceeds standards in many areas.
The stadium has accessible seating in all areas of the stadium and wheelchair spaces in the South, East and West Stands. 
Wheelchair spaces have been designed flexibly to allow wheelchair users to sit with personal assistants, subject to availability. 
Full details on all facilities can be found on the Brentford website here(https://www.brentfordfc.com/en/stadium-accessibility)

Question 3

Is there a sensory room?

Accepted Answer

Brentford’s Sensory Room offers a full view of the pitch with special glass to protect against the noise. It is aimed at supporters who have sensory processing issues and that struggle to deal with the large crowds and the matchday atmosphere.

There will be sensory rooms available at the semi final games.